Privacy Policy for BIMATECH INTERMEDIARY App

Effective Date: 01 JULY, 2025

Ubitech ("we", "our", or "us") is committed to protecting the privacy of all users of the Bimatech Intermediary App ("the App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App, which is intended for licensed agents, brokers, bancassurance officers, and authorized staff.

1. Information We Collect

a. Personal Information

• Name, phone number, email address
• Agent ID or employee code
• KYC information of clients (for onboarding)

b. Device Permissions

• Camera: Used to capture photos of documents and clients for onboarding and verification.
• Microphone / Recording: (If applicable) used during customer consultations or voice notes (optional).
• Storage (Read/Write): To upload documents, policy forms, and ID scans.
• WebView: Used to securely display web content within the app.

2. How We Use Your Information

• Facilitate client onboarding and KYC verification
• Enable sales of insurance products
• Track commissions and payout distributions
• Ensure security, fraud detection, and audit trails
• Improve app functionality and user experience

3. Sharing of Information

We do not sell or rent your personal data. We may share your information with:

• Insurer internal systems for policy and commission processing
• Regulators or legal authorities if required by law
• Service providers (e.g., cloud hosting or analytics) under strict confidentiality agreements

4. Data Security

• End-to-end encryption
• Secure authentication
• Role-based access control
• Regular audits and monitoring

5. User Control and Rights

You have the right to:

• Access or update your profile data
• Request deletion of your account (subject to regulatory constraints)
• Revoke permissions via device settings

For data requests, contact us at:
📧 ubitechsolutionsltd@gmail.com
📞 +255 744 596 869

6. Children's Privacy

The App is not intended for use by children under the age of 18.

7. Changes to this Policy

We may update this policy periodically. You will be notified of significant changes through the app or via email.

8. Contact Us

If you have questions or concerns about this policy, please contact:

Ubitech Solutions Limited
📧 bimatech@ubitechsolutions.co.tz